If you are not 100% satisfied with your purchase, you may return the product for a full refund or exchange, your choice. This guarantee applies for the full lifetime of the original purchaser.
To start a return, contact us at info@alexcramer.com and we’ll make it right.
Amazon orders
If you bought your set on Amazon, please return it through your Amazon account. Our Lifetime Guarantee still applies, so contact us directly for replacement dominoes.
Refund Policy
If you are not 100% satisfied with your purchase, you may return the product for a full refund or exchange, your choice. This guarantee applies for the full lifetime of the original purchaser.
To start a return or refund, contact us at info@alexcramer.com and we’ll make it right.
Our Lifetime Guarantee
Every genuine Alex Cramer set includes an individually numbered Certificate of Authenticity & Guarantee.
Dominoes: Alex Cramer dominoes are guaranteed against breakage or loss for the lifetime of the original owner. If one of your dominoes is lost or broken, contact us and we will provide a replacement at no charge. The Certificate of Authenticity also guarantees the original set against defects for the life of its original owner.
Dice cups: The Certificate of Authenticity guarantees Alex Cramer dice cups and dice cup cases against defects for the life of the original owner.
Questions? We’re here 7 days a week: (800) 834-3051 · info@alexcramer.com
